Bakery/Baker-Clerk

Kroger•Kingman, AZ

13d

About The Position

Create an outstanding customer experience through exceptional service while maintaining a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Support the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare and package baked goods, assist customers, maintain department merchandise and equipment, and follow applicable food safety and safety procedures. The essential functions of the position must be performed with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
Bakery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.
Must be able to meet the position's minimum physical demands.
Must be 18 or older.

Responsibilities

Create a welcoming environment and answer customers' questions about products throughout the department and store.
Follow local, state, and federal health and civil code regulations, as well as food safety regulations and guidelines.
Continuously maintain the cleanliness of counters, cases, coolers, and work areas; keep work areas clean and sanitized.
Observe scheduled shift operating hours and meet daily baked-goods production goals.
Plan and organize a development plan, including setting goals, prioritizing tasks, and developing timelines.
Assist with receiving and unloading merchandise and supplies.
Maintain knowledge of department products, answer questions, and make product suggestions.
Prepare special orders at customers' requests.
Use bakery equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, proof-boxes, stoves, and computerized scales.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise; monitor inventory and stocking conditions and note discrepancies.
Report product ordering or shipping discrepancies to the department manager.
Know the store layout and locate products for customers; stay current with present, future, seasonal, and special advertisements.
Reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of needed repairs.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow current rules for merchandising, customer service, labor and expense control, supplies, loss prevention, maintenance, safety, food safety, and associate and customer engagement.