BAKERY/BAKER-CLERK

The Kroger Co.•Las Vegas, NV

13d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or equivalent.
Bakery experience.
Retail experience.
Ability to speak, read, and/or write a second language.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.
Ability to meet the minimum physical demands of the position.
Must be 18 or older.

Responsibilities

Welcome and assist customers by answering questions about products sold in the department and throughout the store.
Follow local, state, and federal health and civil code regulations.
Continuously maintain clean counters, cases, coolers, and a sanitized work area.
Observe scheduled shift operating hours and meet daily baked-goods production goals.
Plan and organize a development plan, including setting goals, prioritizing tasks, and establishing timelines.
Assist with receiving and unloading merchandise and supplies.
Maintain knowledge of department products and respond to questions or make suggestions.
Prepare special orders based on customer requests.
Use bakery equipment according to company guidelines.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise appropriately.
Check product freshness and sell-by dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Know the store layout and locate products when customers request assistance.
Stay current on present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and report items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Ensure compliance with merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Perform the essential functions of the position with or without reasonable accommodation.