Bakery/Baker-Clerk

Kroger•Las Vegas, NV

13d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role includes preparing baked goods and special orders, maintaining and stocking bakery merchandise, assisting customers, and ensuring compliance with food safety, sanitation, and safety requirements. The Bakery/Baker-Clerk uses bakery equipment according to company guidelines, monitors product quality and inventory, and reports discrepancies, maintenance needs, accidents, safety risks, and illegal activity to management. The position must be performed with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
Bakery experience.
Retail experience.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Must obtain a current food handlers permit once employed.
Must be able to meet the minimum physical demands of the position.
Must be at least 18 years old.

Nice To Haves

Ability to speak, read, and/or write a second language.

Responsibilities

Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Follow local, state, and federal health and civil code regulations.
Continuously maintain the cleanliness of counters, cases, and coolers, and keep the work area clean and sanitized.
Observe scheduled shift operating hours and meet daily baked-goods production goals.
Plan and organize a development plan, including setting goals, prioritizing tasks, and developing timelines.
Assist with receiving and unloading merchandise and supplies.
Maintain knowledge of department products and answer customer questions or make suggestions.
Prepare special orders according to customer requests.
Use bakery equipment according to company guidelines.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness and quality, review sell-by dates, and take appropriate action.
Use kitchen equipment, including the proof-box, stove, and computerized scale, properly.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Understand the store layout and locate products for customers when requested.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.