BAKERY/BAKER-CLERK

The Kroger Co.•Los Alamos, NM

14d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage excellent customer service, while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or equivalent.
Bakery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Must obtain a current food handlers permit once employed.
Must be able to meet the minimum physical demands of the position.
Must be 18 or older.

Responsibilities

Welcome customers, answer questions about products, and help customers locate items and make product selections.
Follow local, state, and federal health and civil code regulations, as well as food-safety guidelines.
Continuously clean counters, cases, coolers, and work areas; maintain a clean and sanitized work area.
Observe scheduled shift operating hours and meet daily baked-goods production goals.
Plan and organize a development plan, including setting goals, prioritizing tasks, and creating timelines.
Assist with receiving and unloading merchandise and supplies.
Maintain knowledge of department products and prepare special orders at customer request.
Use bakery equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, proof boxes, stoves, and computerized scales.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise; label, stock, and inventory department merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Report product ordering or shipping discrepancies to the department manager and note inventory or stocking discrepancies.
Stay current with present, future, seasonal, and special advertisements.
Reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance needs and notify the appropriate manager of items needing repair.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Perform the essential functions of the position with or without reasonable accommodation.