Bakery Assistant Department Manager

Festival Foods • Appleton, WI

4d • Onsite

About The Position

Festival Foods is seeking a full-time Bakery Assistant Manager to support the Bakery Manager in leading bakery operations and the bakery team. The role helps deliver fresh, high-quality baked goods and excellent service to guests, while maintaining department standards and supporting smooth, safe operations. The assistant manager leads the department when the Bakery Manager is absent and works with store leadership, other department managers, and bakery associates.

Requirements

• High school education or an equivalent combination of education and experience.
• Ability to motivate and lead bakers and pastry specialists.
• Strong oral and written communication skills.
• Knowledge of technology and computer use.
• Thorough understanding of the food service industry and retail bakery operations.
• Ability to deal tactfully and effectively with guests and personnel.
• Comprehensive understanding of safety requirements and company policies, and ability to recognize and address safety hazards.
• Willingness to obtain proper training and knowledge for equipment and procedures.
• Must have a Wisconsin Certified Food Manager License; the company will cover the certification cost if needed.
• Ability to stand in place for long periods; walk in the store; and bend, stoop, and kneel regularly.
• Fine finger and broad manual dexterity, eye-hand-foot coordination, and full upper-body range of motion to operate equipment and occasionally lift stock.
• Ability to perform repetitive tasks for prolonged periods and functional sensory abilities to monitor the store, create displays, and operate equipment.
• Ability to occasionally lift up to 60 pounds.
• Ability to work mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

• Assist the Bakery Manager in overseeing bakery operations and leading the team; lead the department in the manager’s absence.
• Train new bakery associates on pastry offerings and food service standards, conduct performance reviews, and provide feedback.
• Maintain department standards; manage inventory and accurate pricing; uphold cleanliness, quality, quantity, and safety standards.
• Help guests find products, take special orders, and address concerns professionally.
• Support the team by setting a positive example, assisting with daily tasks, and fostering a productive work environment.
• Maintain accurate food safety logs, follow company policies, and promptly address policy violations and safety hazards.
• Collaborate with the Store Director, Bakery Director, other department managers, and bakery associates to exceed guest expectations and ensure smooth operations.
• Manage timekeeping accuracy and communicate with HR regarding scheduling issues.
• Attend work regularly and on time in compliance with the schedule, and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as needed to support the team.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Two-week advance scheduling.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.
• Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED