Bakery Assistant Department Manager (Sweet Shop)

Hy-Vee, Inc.•Brooklyn Park, MN

1d•$18 - $23

About The Position

The Bakery Assistant Department Manager partners with the Bakery Department Manager to oversee daily bakery production, lead and develop the team, and keep product cases stocked and meeting freshness and quality standards. The role includes organizing production schedules and workflows, assigning tasks, training employees, and taking on management responsibilities when the Department Manager is absent. It also involves providing friendly customer service, maintaining sanitation and safety, and supporting department operations in a fast-paced production environment.

Requirements

High school diploma or equivalent experience.
Must be at least 18 years old.
Ability to lead, train, and support a bakery team in a fast-paced production environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Math skills, including fractions, decimals, and percentages.
Ability to stay organized and manage multiple production schedules and priorities.
Clear communication with customers, team members, and vendors, and ability to provide basic direction and guidance.
Ability to handle confidential information, including advertising, gross profit percentages, wages, sales, pricing, and employee information, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Over one year up to three years of similar or related experience is preferred.
Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer and team experience.

Responsibilities

Greet customers, assist with their needs, and promptly and professionally handle customer concerns.
Check daily orders, establish production timelines and schedules, and assign tasks to bakers and department employees.
Review production lists with the team, organize production flow, and create additional production schedules when needed.
Check product freshness and stale dates, and rotate and replenish display case products throughout the day.
Review sales potential by day of the week and plan for upcoming sales weeks, events, and production needs.
Create the evening crew’s closing list and assign duties to part-time staff as needed.
Ensure department standards for production, cleanliness, and customer service are consistently met.
Train new employees and support the ongoing development of the bakery team.
Instruct, assign, and review others’ work; coordinate activities and allocate personnel as needed.
Assume management responsibilities and order product and supplies when the Department Manager is absent.
Fill in for absent employees during production as needed.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as they arise.