Automotive Warranty Administrator

Automotive Warranty Network•Greenwood Village, CO
•$45,000 - $65,000•Remote

About The Position

Automotive Warranty Network, Inc. is hiring experienced Automotive Warranty Administrators to work remotely in the U.S. or from its Greenwood Village, Colorado office. The role focuses exclusively on automotive warranty administration for dealership clients, processing warranty claims accurately and providing excellent customer service while helping dealerships identify training opportunities and maintain compliance with manufacturers' policies and procedures. Positions are available for several manufacturers. This is a full-time role requiring a non-compete agreement. Compensation is listed as $45,000–$65,000+ per year; the company guarantees salary during the first 90-day probationary period and pays commission only after that period.

Requirements

  • Previous experience as a Warranty Administrator at a franchised automotive dealership, managing warranty claims.
  • Ability to motivate others, particularly dealership personnel, to achieve their highest potential.
  • Good working knowledge of DMS software.
  • Knowledge of automotive dealership service departments.
  • Knowledge of warranty accounting processes.
  • Proficiency in reading technician stories and applying appropriate labor codes.
  • Certification or training from at least one manufacturer.

Responsibilities

  • Review claims for compliance with manufacturer policies and procedures.
  • Use the proprietary CARS application to help resolve dealership compliance issues.
  • Book claims.
  • Code claims.
  • Submit claims for payment.
  • Reconcile accounting and payment differences.
  • Maintain clean warranty receivable schedules regularly to support proper cash flow for dealership clients.
  • Maintain appropriate certifications and keep knowledge of updated policies and procedures current.
  • Help dealerships remain compliant with manufacturer policies.
  • Provide excellent customer service through accurate claims processing and identify training opportunities within dealerships.

Benefits

  • Free health insurance for the employee.
  • Free dental and vision care for the employee.
  • A 6% 401(k) match is available.
  • Guaranteed salary during the first 90 days of the probationary period; commission only after 90 days.
  • $100 per month internet stipend after 90 days.
  • Remote work option.
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