Automotive Technician (General Service, C, B & A Levels)

Auto Club Group•Vernon Hills, IL

3d•Onsite

About The Position

The Auto Club Group (ACG) is hiring automotive technicians for its Car Care team at its Vernon Hills facility. Technicians perform routine scheduled maintenance and automotive repairs on cars and trucks as directed by a manager or Service Advisor. Work includes basic repairs, adjustments, maintenance procedures, oil changes, tire replacement and repair, and other general vehicle services. The role has General Service, C, B, and A levels, with responsibilities and compensation varying by technician level. A-level duties include electrical repairs, diagnostic repairs, and drivability diagnostics; technicians at higher levels also mentor and train less experienced colleagues. This is a full-time, onsite position. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; the center is closed Sunday. Individual schedules and shift assignments depend on the technician position and level. Starting compensation varies by level: General Service Tech, $15–$17 per hour; C Technician, $17–$25 per hour based on production; B Technician, $40,000–$70,000+ with an hourly base and weekly production bonus opportunity; and A Technician, $65,000–$110,000+ with an hourly base and weekly production bonus opportunity. Annual bonus eligibility is also noted. The work environment may involve intermittent loud noises and odors, heat in facilities without air conditioning, and standing and working on concrete for an entire shift. The role requires normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Technicians must provide their own tools appropriate to their skill level. ACG offers medical, prescription, dental, and vision coverage; life and disability insurance options; retirement savings plans; paid time off and holidays; paid leave programs; tuition assistance; professional certification reimbursement; career development opportunities; complimentary AAA membership; and adoption assistance. Benefits and eligibility may vary by employment status, tenure, and applicable law.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, and ability to independently perform a variety of basic vehicle repairs and maintenance.
Consistently use repair and maintenance equipment and tools properly and maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service scores.
For Technician C: at least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
For Technician B: all Technician C requirements and at least 3 years of experience repairing vehicles at a dealership or automotive center.
For Technician A: all Technician B requirements and at least 5 years of experience repairing vehicles at a dealership or automotive center.
Ability to work on feet on a concrete floor for the entire work shift and perform physical tasks including reaching, grabbing, lifting, and carrying parts and equipment averaging up to approximately 80 pounds.
Ability to work in heat in facilities that may not have air conditioning.
Must provide own tools appropriate for the technician’s skill level.

Nice To Haves

For General Service Technician: G1-Auto Maintenance & Light Repair certification.
For General Service Technician: state inspection certificate where applicable.
For General Service Technician: AC 609 Certification.
For Technician C: ASE certifications or equivalent, including A4-Suspension & Steering and A5-Brakes.
For Technician C: AC 609 Certification.
For Technician B: two additional ASE certifications or equivalent, and AC 609 Certification.
For Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
For Technician A: ASE certification L1-Advanced Engine Performance Specialist.
For Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member and customer experience.
Learn from Technician A, B, and C colleagues to advance automotive skills and career.
Perform repairs, adjustments, and maintenance procedures as outlined on repair orders.
Complete fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
At the B and A levels, work with, mentor, and train less experienced technicians.
At the B level, perform advanced repair and maintenance services in addition to Technician C duties.
At the A level, complete electrical repairs, diagnostic repairs, and drivability diagnostics.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance and optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with company match and additional company contributions.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with full-time new employees eligible for up to 12 days annually.
Company-paid holidays for eligible employees, plus mental health, floating, and volunteer days as applicable.
Paid parental, bereavement, jury duty, and military leave programs.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance.