Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Charleston, SC

1d•Onsite

About The Position

The Auto Club Group (ACG) is hiring Automotive Technicians at General Service, C, B, and A levels for its onsite Charleston facility. Technicians perform scheduled maintenance and automotive repair on cars and trucks, as directed by a manager or Service Advisor. Work may include oil changes, tire replacement and repair, fluid exchanges, alignments, brake services, general maintenance, and—at higher technician levels—advanced repairs, electrical work, and diagnostics. Technicians use digital vehicle inspections, prepare vehicles for delivery, and help maintain a clean, safe, organized shop and a positive customer experience. Higher-level technicians may mentor and train less experienced colleagues. This is a full-time, hourly position. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; the center is closed Sunday. Schedules and shifts depend on the technician position and level. Pay varies by level and experience: General Service Technicians earn $15–$17 per hour; C Technicians earn $17–$25 per hour based on production; B Technicians have an hourly base with a weekly production bonus opportunity and a stated range of $40,000–$70,000+; A Technicians have an hourly base with a weekly production bonus opportunity and a stated range of $65,000–$110,000+. Annual bonus eligibility is also noted. The shop may involve intermittent loud noises and odors, heat at facilities without air conditioning, and standing on concrete throughout the shift. The work involves standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Technicians must provide their own tools appropriate to their skill level. ACG offers medical, prescription, dental, vision, life and disability coverage, retirement savings, paid time off and holidays, paid leave programs, tuition assistance, professional certification reimbursement, adoption assistance, and other benefits. The Auto Club Group serves approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.

Requirements

High school diploma, GED, or technical school certification.
Valid driver's license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, and ability to independently perform a variety of basic vehicle repairs and maintenance.
Proper and consistent use of repair and maintenance equipment and tools, and understanding of the need to maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service scores.
Technician C: At least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
Technician B: Meet Technician C requirements and have at least 3 years of experience repairing vehicles at a dealership or automotive center.
Technician A: Meet Technician B requirements and have at least 5 years of experience repairing vehicles at a dealership or automotive center.
Must provide own tools appropriate for the technician's skill level.
Ability to work on feet for the entire shift in a concrete facility and perform the described physical activities, including handling automotive parts and equipment averaging up to approximately 80 pounds.
Regular and reliable attendance is essential.
Applicants offered employment must consent to a background and drug screen based on position requirements.

Nice To Haves

General Service Technician: G1 Auto Maintenance & Light Repair certification.
General Service Technician: State inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalent, including A4 Suspension & Steering and A5 Brakes.
Technician C: AC 609 Certification.
Technician B: Two additional ASE certifications or equivalents beyond the C-level preferred qualifications.
Technician B: AC 609 Certification.
Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE L1 Advanced Engine Performance Specialist certification.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member and customer experience.
Learn from Technician A, B, and C colleagues to advance technical skills and career.
Perform repairs, adjustments, and maintenance procedures as outlined on repair orders.
Complete fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
At Technician B level, perform Technician C duties and advanced repair and maintenance services.
Work with, mentor, and train less experienced technicians at Technician B and A levels.
At Technician A level, complete electrical repairs, diagnostic repairs, and drivability diagnostics.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with 50% company match on employee contributions up to 6% of pay, subject to the stated payment terms.
Additional company contribution of 4% of pay each payday, 100% vested after three years of service.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Accrual-based paid time off, eligible after 90 days of employment; full-time new employees receive up to 12 PTO days annually.
Full-time employees are eligible for 10 company-paid holidays, one mental health day, two floating holidays, and one volunteer day annually.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.