Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Indian Land, SC

11d•$15 - $17•Onsite

About The Position

ACG Car Care Technicians perform routine scheduled maintenance and automotive repairs on automobiles and trucks as directed by a manager or Service Advisor. Duties include basic repairs, adjustments, oil changes, tire replacement and repair, and general vehicle maintenance. Responsibilities and repair complexity vary by technician level, from general service work through advanced electrical, diagnostic, and drivability repairs. This is a full-time, hourly, onsite position at the Indian Land Car Care Facility. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; the facility is closed Sunday. Schedule and shift assignments depend on the technician position and level. Pay varies by level and experience: General Service Technicians start at $15–$17 per hour; C Technicians earn $17–$25 per hour based on production; B Technicians earn $40,000–$70,000+ with an hourly base and weekly production bonus opportunity; and A Technicians earn $65,000–$110,000+ with an hourly base and weekly production bonus opportunity. Annual bonus eligibility is also mentioned. The shop environment may involve intermittent loud noises and odors, heat at some facilities, and working on your feet throughout the shift on a concrete floor. The role requires standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Technicians must provide their own tools appropriate to their skill level.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, with the ability to independently perform a variety of basic vehicle repairs and maintenance.
Ability to demonstrate proper use of repair and maintenance equipment and tools and maintain a clean, safe, and organized work area.
Ability to provide exceptional customer service and improve customer service scores.
Technician C: at least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
Technician B: all Technician C requirements and at least 3 years of experience repairing vehicles at a dealership or automotive center.
Technician A: all Technician B requirements and at least 5 years of experience repairing vehicles at a dealership or automotive center.
Ability to perform the position’s physical duties, including standing and walking, reaching, grabbing, lifting, and carrying parts and equipment averaging up to approximately 80 pounds.
Ability to work on one’s feet for the entire shift on a concrete floor and to work in heat where facilities may not have air conditioning.
Must have own tools appropriate for the technician’s skill level.
Regular and reliable attendance.
Consent to a background and drug screen if offered employment.

Nice To Haves

General Service Technician: G1-Auto Maintenance & Light Repair.
General Service Technician: state inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalent, including A4-Suspension & Steering and A5-Brakes.
Technician C: AC 609 Certification.
Technician B: two other ASE certifications or equivalent.
Technician B: AC 609 Certification.
Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE certification L1-Advanced Engine Performance Specialist.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member/customer experience.
Learn from Technician A, B, and C colleagues to advance skills and career.
Perform repairs, adjustments, and maintenance procedures as outlined on repair orders.
Complete fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
Mentor and train less experienced technicians.
Perform advanced repair and maintenance services.
Complete electrical repairs, diagnostic repairs, and drivability diagnostics.
Provide exceptional customer service and help improve customer service scores.
Use repair and maintenance equipment and tools properly and maintain a clean, safe, and organized work area.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan, including company matching contributions and an additional company contribution.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with eligibility after 90 days of employment.
For full-time employees, up to 12 PTO days annually for new employees, subject to accrual and applicable requirements.
10 company-paid holidays annually for full-time employees, plus one mental health day, two floating holidays, and one volunteer day.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.