Automotive Technician (General Service, C, B & A Levels)
About The Position
ACG Car Care Technicians perform routine scheduled maintenance and automotive repairs on cars and trucks, as directed by a manager or Service Advisor. Work includes basic automotive repair, adjustments, oil changes, tire replacement and repair, and general vehicle maintenance. This onsite position is at the Mt. Pleasant Car Care Facility. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; the center is closed Sundays. Schedule and shift assignments depend on the technician position and level. Responsibilities vary by technician level. General Service Technicians perform routine maintenance and basic repairs; Technician C adds services such as fluid exchanges, alignments, and brake work; Technician B performs advanced services and mentors less experienced technicians; and Technician A also performs electrical repairs and diagnostic and drivability work. Compensation depends on role, experience, and production, with annual or weekly production bonus opportunities described for applicable levels. The role requires working in a shop environment that may involve intermittent noise and odors, heat at locations without air conditioning, and standing on concrete throughout the shift. Technicians must supply tools appropriate to their skill level and handle automotive parts and equipment averaging up to approximately 80 pounds.
Requirements
- High school diploma, GED, or technical school certification.
- Valid driver’s license.
- Mechanical aptitude.
- Knowledge of automotive and/or truck systems, tools, and technical resources, with the ability to independently perform a variety of basic vehicle repairs and maintenance.
- Ability to demonstrate proper use of repair and maintenance equipment and tools and to maintain a clean, safe, and organized work area.
- Ability to provide exceptional customer service and improve customer service scores.
- For Technician C and above: at least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
- For Technician B and above: at least 3 years of experience repairing vehicles at a dealership or automotive center.
- For Technician A: at least 5 years of experience repairing vehicles at a dealership or automotive center.
- Ability to stand, walk, reach, grab, lift, and carry automotive parts and equipment averaging up to approximately 80 pounds, and to remain on one’s feet for the entire shift.
- Must have own tools appropriate for the skill level.
Nice To Haves
- General Service Technician: G1-Auto Maintenance & Light Repair certification.
- General Service Technician: state inspection certificate where applicable.
- General Service Technician: AC 609 Certification.
- Technician C: ASE certifications or equivalents, including A4-Suspension & Steering and A5-Brakes.
- Technician C: AC 609 Certification.
- Technician B: two additional ASE certifications or equivalents beyond Technician C preferred qualifications.
- Technician B: AC 609 Certification.
- Technician A: ASE certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
- Technician A: ASE certification L1-Advanced Engine Performance Specialist.
- Technician A: AC 609 Certification.
Responsibilities
- Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
- Perform general automotive maintenance and repairs.
- Test-drive vehicles and prepare them for customer delivery after repairs and maintenance are complete.
- Keep the shop clean and organized to support a positive member/customer experience.
- Learn from Technician A, B, and C colleagues to advance professional skills.
- Perform repairs, adjustments, and maintenance procedures as outlined on repair orders.
- Complete fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
- Perform advanced repair and maintenance services.
- Work with, mentor, and train less experienced technicians.
- Complete electrical repairs, diagnostic repairs, and drivability diagnostics.
Benefits
- Medical plans with multiple coverage options, including HSA eligibility.
- Prescription drug coverage.
- Dental and vision benefits.
- Employee Assistance Program with confidential support services.
- Company-paid basic life insurance; optional supplemental life insurance and dependent coverage.
- Short-term and long-term disability coverage.
- Optional critical illness, accident, and pet insurance.
- 401(k) plan with company matching contributions and an additional company contribution.
- Health Savings Account and Flexible Spending Account options.
- Accrual-based paid time off, with eligibility at 90 days of employment.
- Paid company holidays; full-time employees are also eligible for a mental health day, floating holidays, and a volunteer day.
- Paid leave programs, including parental, bereavement, jury duty, and military leave.
- Tuition assistance up to $5,250 annually, with 80% covered by ACG.
- 100% reimbursement for eligible professional certification programs.
- Career development and advancement opportunities.
- Complimentary AAA membership with roadside assistance and travel discounts.
- Adoption assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
