Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Vernon Hills, IL

1d•Onsite

About The Position

The Auto Club Group (ACG) is hiring automotive technicians at General Service, C, B, and A levels for its Car Care team at the Vernon Hills facility. This is an onsite, hourly position. Technicians perform scheduled maintenance and automotive or truck repairs as directed by a manager or Service Advisor. Work includes basic repairs, adjustments, and maintenance such as oil changes, tire replacement and repair, and general vehicle upkeep. Duties and compensation vary by technician level, with advancement opportunities and weekly production bonus opportunities for B and A Technicians. General Service Technicians perform general maintenance and repairs, complete digital vehicle inspections, test-drive vehicles, prepare them for customer delivery, and keep the shop clean and organized. C Technicians also perform repairs and services such as fluid exchanges, alignments, and brake services. B Technicians perform C-level work and advanced repairs, and mentor and train less experienced technicians. A Technicians perform B-level work and electrical repairs, diagnostic repairs, and drivability diagnostics, while also mentoring and training colleagues. The service center is open Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m.; it is closed Sunday. Schedule and shift assignments depend on technician position and level. The work environment may involve intermittent loud noises and odors, heat, and working on your feet throughout a shift on a concrete floor. The role involves standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Technicians must provide their own tools appropriate to their skill level. Starting compensation depends on experience and level: General Service Technicians earn $15–$17 per hour; C Technicians earn $17–$25 per hour based on production; B Technicians earn $40,000–$70,000 or more, with an hourly base and weekly production bonus opportunity; and A Technicians earn $65,000–$110,000 or more, with an hourly base and weekly production bonus opportunity. Annual bonus eligibility is also noted. ACG offers health, financial, time-off, and career-development benefits. The company describes its workforce as diverse and its workplace as inclusive, and states that it is an equal opportunity employer. Regular and reliable attendance is essential. Employment offers are subject to background and drug screening.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, and ability to independently perform a variety of basic repairs and maintenance.
Ability to demonstrate proper use of repair and maintenance equipment and tools and maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service scores.
Technician C: At least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
Technician B: All Technician C requirements and at least 3 years of experience repairing vehicles at a dealership or automotive center.
Technician A: All Technician B requirements and at least 5 years of experience repairing vehicles at a dealership or automotive center.
Must have own tools appropriate for the technician’s skill level.
Ability to work in heat, remain on feet throughout a shift on a concrete floor, and perform physical tasks including standing, walking, reaching, grabbing, lifting, and carrying equipment averaging up to approximately 80 pounds.
Regular and reliable attendance.

Nice To Haves

General Service Technician: G1-Auto Maintenance & Light Repair.
General Service Technician: State inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalent, including A4-Suspension & Steering and A5-Brakes.
Technician C: AC 609 Certification.
Technician B: Two other ASE certifications or equivalent, in addition to C-level preferred qualifications.
Technician B: AC 609 Certification.
Technician A: ASE certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE certification L1-Advanced Engine Performance Specialist.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for customer delivery after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member/customer experience.
Learn from Technician A, B, and C colleagues to develop skills and advance.
Perform automotive repairs, adjustments, and maintenance procedures specified on repair orders.
Complete fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
Perform advanced repair and maintenance services at the Technician B level.
Work with, mentor, and train less experienced technicians at the B and A levels.
Complete electrical repairs, diagnostic repairs, and drivability diagnostics at the Technician A level.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with a 50% company match on employee contributions up to 6% of pay, immediate vesting of the match, and an additional company contribution of 4% of pay each pay day, vested after three years of service.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, eligible after 90 days of employment; full-time new employees receive up to 12 PTO days annually.
For eligible full-time employees, 10 company-paid holidays, one mental health day, two floating holidays, and one volunteer day annually.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.