Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Plains, GA

1d•Onsite

About The Position

ACG Car Care Technicians perform routine scheduled maintenance and repairs on automobiles and trucks as directed by a manager or Service Advisor. Duties include basic automotive repair, adjustments, and maintenance such as oil changes, tire replacement and repair, and general vehicle maintenance. The role is available at General Service, C, B, and A technician levels, with responsibilities and compensation varying by level. This is an onsite position at the Military Cutoff facility. The full-time position is hourly, and pay depends on experience, technician level, and production. The service center operates Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m.; it is closed Sunday. Schedule and shift assignments depend on the technician position and level. Pay ranges listed are $15–$17 per hour for General Service Technicians; $17–$25 per hour, based on production, for C Technicians; $40,000–$70,000+ for B Technicians; and $65,000–$110,000+ for A Technicians. B and A positions have an hourly base and weekly production bonus opportunities. Annual bonus eligibility is also noted. Technicians must be able to work on their feet throughout a shift in a concrete facility. The shop may have intermittent loud noises and odors, and some locations are not air-conditioned, though fans are present. The work involves standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Technicians must have their own tools appropriate to their skill level. ACG offers health, insurance, retirement, paid time off, leave, education, career development, and other benefits. Regular and reliable attendance is essential. Employment offers are subject to required background and drug screening.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, with the ability to independently perform a variety of basic vehicle repairs and maintenance.
Consistently use repair and maintenance equipment and tools properly and maintain a clean, safe, and organized work area.
Ability to provide exceptional customer service and improve customer service scores.
For Technician C: at least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
For Technician B: meet Technician C requirements and have 3 or more years of experience repairing vehicles at a dealership or automotive center.
For Technician A: meet Technician B requirements and have 5 or more years of experience repairing vehicles at a dealership or automotive center.
Ability to work on one’s feet for the entire shift and perform standing, walking, reaching, grabbing, lifting, and carrying tasks, including handling automotive parts and equipment averaging up to approximately 80 pounds.
Own tools appropriate for the technician’s skill level.
Ability to work in heat; some facilities do not have air conditioning.
Regular and reliable attendance.

Nice To Haves

General Service Technician: G1-Auto Maintenance & Light Repair.
General Service Technician: state inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalents, including A4-Suspension & Steering and A5-Brakes.
Technician C: AC 609 Certification.
Technician B: two additional ASE certifications or equivalents beyond Technician C preferred qualifications.
Technician B: AC 609 Certification.
Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE certification L1-Advanced Engine Performance Specialist.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member and customer experience.
Learn from Technician A, B, and C colleagues to advance skills and career.
Perform repairs, adjustments, and maintenance procedures according to repair orders, including fluid exchanges, alignments, brake services, and basic repairs at the Technician C level.
Mentor and train less experienced technicians at the Technician B and A levels.
Perform advanced repair and maintenance services at the Technician B level.
Complete electrical repairs, diagnostic repairs, and drivability diagnostics at the Technician A level.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with company match of 50% on employee contributions up to 6% of pay, plus an additional company contribution of 4% of pay each pay day; vesting terms apply.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with eligibility after 90 days of employment.
Full-time employees are eligible for up to 12 PTO days annually, with accrual based on start date and possible additional PTO based on role or applicable requirements.
Full-time employees are eligible for 10 company-paid holidays, one mental health day, two floating holidays, and one volunteer day annually.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.