Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•GA-Chastain Car Care Plus, GA

20d•Onsite

About The Position

Automotive Technicians at ACG’s Chastain Car Care Facility perform scheduled maintenance and repairs on automobiles and trucks as directed by a manager or Service Advisor. Work includes routine maintenance, adjustments, tire services, fluid exchanges, alignments, brake services, and—at higher technician levels—advanced, electrical, diagnostic, and drivability repairs. Duties and assignments vary by technician level. This is an onsite position. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m.; individual schedules and shifts depend on the technician position and level. The work environment may include intermittent loud noises and odors, heat, and extended periods standing and working on concrete. Technicians must have their own tools appropriate to their skill level. The position is hourly and full-time. Compensation varies by technician level and experience: General Service Technicians earn $15–$17 per hour; C Technicians earn $17–$25 per hour based on production; B Technicians have an hourly base and weekly production bonus opportunity, with stated compensation of $40,000–$70,000+; and A Technicians have an hourly base and weekly production bonus opportunity, with stated compensation of $65,000–$110,000+. ACG offers health, insurance, retirement, paid leave, education, and other benefits. The Auto Club Group serves approximately 14+ million members and customers across 14 states and two U.S. territories and is part of the national AAA federation.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, with the ability to independently perform a variety of basic vehicle repairs and maintenance.
Ability to use repair and maintenance equipment and tools properly and maintain a clean, safe, and organized work area.
Ability to provide exceptional customer service.
Technician C: At least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
Technician B: All Technician C requirements and at least 3 years of experience repairing vehicles at a dealership or automotive center.
Technician A: All Technician B requirements and at least 5 years of experience repairing vehicles at a dealership or automotive center.
Ability to stand, walk, reach, grab, lift, and carry automotive parts and equipment averaging up to approximately 80 pounds.
Ability to work on one’s feet on a concrete facility floor for the entire work shift and to work in heat; some locations do not have air conditioning.
Must have own tools appropriate for the technician’s skill level.

Nice To Haves

General Service Technician: G1-Auto Maintenance & Light Repair.
General Service Technician: State inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalents, including A4-Suspension & Steering and A5-Brakes.
Technician C: AC 609 Certification.
Technician B: Two other ASE certifications or equivalents, in addition to Technician C preferred qualifications.
Technician B: AC 609 Certification.
Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE certification L1-Advanced Engine Performance Specialist.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member and customer experience.
Learn from Technician A, B, and C colleagues to advance technical skills and career development.
At Technician C level and above, perform repairs, adjustments, and maintenance procedures listed on repair orders.
At Technician C level and above, perform fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
At Technician B level and above, work with, mentor, and train less experienced technicians.
At Technician B level and above, perform advanced repair and maintenance services.
At Technician A level, complete electrical repairs, diagnostic repairs, and drivability diagnostics.
Consistently provide exceptional customer service and contribute to improved customer service scores.
Maintain a clean, safe, and organized work area and use repair equipment and tools properly.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with company matching contributions and an additional company contribution, subject to the stated eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with eligibility at 90 days of employment.
Company-paid holidays, with eligibility and quantity varying by employment status and business unit schedule.
Mental health day, floating holidays, and volunteer day for eligible full-time employees.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.