Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group•Irmo, SC

21d•$15 - $17•Onsite

About The Position

Automotive Technicians at ACG’s Irmo Car Care Facility perform routine scheduled maintenance and automotive repairs on cars and trucks, as directed by a manager or Service Advisor. Work varies by technician level, from general maintenance and digital vehicle inspections to advanced electrical and diagnostic repairs. Technicians also test-drive vehicles, prepare repaired vehicles for customer delivery, maintain an organized shop, and support the development of less experienced colleagues at higher levels. This is a full-time, hourly, onsite position. Service center hours are Monday through Friday, 7:30 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m. Individual schedules and shifts depend on the technician position and level. Technicians must supply tools appropriate to their skill level. The work environment may include intermittent loud noises and odors, heat at facilities without air conditioning, and sustained work on foot in a concrete facility. The role involves standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds. Compensation depends on experience and includes annual bonus eligibility. General Service Technicians are listed at $15–$17 hourly; C Technicians at $17–$25 hourly based on production; B Technicians at $40,000–$70,000+ with an hourly base and weekly production bonus opportunity; and A Technicians at $65,000–$110,000+ with an hourly base and weekly production bonus opportunity. ACG offers health, insurance, retirement, paid leave, education, career development, and other benefits.

Requirements

High school diploma, GED, or technical school certification.
Valid driver’s license.
Mechanical aptitude.
Knowledge of automotive and/or truck systems, tools, and technical resources, with the ability to independently perform a variety of basic vehicle repairs and maintenance.
Ability to consistently use repair and maintenance equipment and tools properly and maintain a clean, safe, and organized work area.
Ability to provide exceptional customer service and improve customer service scores.
Technician C: at least 6 months of relevant automotive repair experience or completion of a formal automotive training program.
Technician B: all Technician C requirements and at least 3 years of vehicle repair experience at a dealership or automotive center.
Technician A: all Technician B requirements and at least 5 years of vehicle repair experience at a dealership or automotive center.
Ability to perform the physical duties described, including standing and working on foot throughout the shift and handling automotive parts and equipment averaging up to approximately 80 pounds.
Must have own tools appropriate for skill level.
Must be able to work in heat; some locations do not have air conditioning.

Nice To Haves

General Service Technician: G1-Auto Maintenance & Light Repair.
General Service Technician: state inspection certificate where applicable.
General Service Technician: AC 609 Certification.
Technician C: ASE certifications or equivalent, including A4-Suspension & Steering and A5-Brakes.
Technician C: AC 609 Certification.
Technician B: two other ASE certifications or equivalent.
Technician B: AC 609 Certification.
Technician A: ASE Certifications A1–A8 with Master Technician designation, or an equivalent combination of technician and ASE certifications.
Technician A: ASE certification L1-Advanced Engine Performance Specialist.
Technician A: AC 609 Certification.

Responsibilities

Drive vehicles into service bays, prepare them for service, and complete digital vehicle inspections.
Perform general automotive maintenance and repairs.
Test-drive vehicles and prepare them for delivery to customers after repairs and maintenance are complete.
Keep the shop clean and organized to support a positive member/customer experience.
Learn from Technician A, B, and C colleagues to advance professionally.
For Technician C and higher levels, perform repairs, adjustments, and maintenance procedures specified on repair orders.
For Technician C and higher levels, perform fluid exchanges, alignments, brake services, basic repairs, and maintenance services.
For Technician B and A levels, work with, mentor, and train less experienced technicians.
For Technician B and A levels, perform advanced repair and maintenance services.
For Technician A, complete electrical repairs, diagnostic repairs, and drivability diagnostics.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with company matching and additional company contributions.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with eligibility at 90 days of employment.
Company-paid holidays, mental health day, floating holidays, and volunteer day for eligible employees.
Paid parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.