Automotive Store Manager

Midas - PGW•Florence , SC

3d•$70,000 - $120,000

About The Position

Midas is dedicated to providing quality vehicle inspection, diagnosis, and repair services, drawing on expertise attained through ASE certifications and/or years of automotive repair experience. The Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit-and-loss accountability. The role promotes customer satisfaction and retention, and growth of existing and new business. The Store Manager oversees operating costs, inventory management, environmental compliance, and safety, while providing consistent leadership to develop a harmonious, collaborative, and productive work culture. The company seeks a seasoned, competitive leader to take responsibility for operations, financial performance, team morale, and growth initiatives.

Requirements

At least 2 years of store or service manager experience.
General automotive knowledge.
Excellent customer service disposition.
Good communication skills.
Strong point-of-sale computer and Internet skills.
Leadership ability.

Nice To Haves

A college degree or some college coursework.
Three years of experience in the automotive repair business.
Some supervisory, management, or mentoring experience.
A continuous improvement background.
Profit-and-loss experience.
Exceptional interpersonal skills.

Responsibilities

Manage and direct automotive and general service technicians in shop operations.
Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
Provide exceptional customer service by listening to and consulting with customers.
Follow up with customers regarding requested services and estimated completion times.
Oversee vehicle inspections and make comprehensive recommendations, create computerized repair orders, and source parts.
Deliver and discuss pricing estimates with customers and promote shop service specials.
Lead, manage, and train the team in alignment with the company's vision, purpose, core values, and employee creed.
Oversee Service Advisors' sales, accounting, and clerical functions.
Oversee technicians' inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
Maintain inventory counts.
Oversee store operations, performance, cost control, environmental compliance, and safety.