Automotive Store Manager

Midas • Redlands, CA

9d

About The Position

Midas is seeking an automotive service manager to lead and direct service department activities at a retail store that sells tires and related automotive parts and provides mechanical services. The role oversees automotive and general service technicians and focuses on delivering quality vehicle inspection, diagnosis, and repair services, along with excellent customer service. The manager also leads and trains the team while supporting Midas’s vision, purpose, core values, and employee creed.

Requirements

• At least 5 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team-building skills.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service by listening to and consulting with customers.
• Follow up with customers regarding requested services and estimated completion times.
• Oversee complete vehicle inspections and provide comprehensive recommendations; build computerized repair orders and source parts.
• Present and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team in alignment with company values and purpose.
• Supervise up to six employees.
• Oversee technicians’ inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Profit sharing
• Training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed