Automotive Store Manager

Big Brand Tire & Service•Parker, CO
•$95,000 - $156,000

About The Position

The Automotive Store Manager leads store operations, develops the team, drives sales and performance, and ensures an exceptional customer experience. The role oversees staffing, scheduling, coaching, KPIs, sales execution, profit and loss performance, payroll, inventory, safety, equipment coordination, cash and point-of-sale controls, reporting, audits, and policy compliance. The manager is expected to lead during the store’s busiest customer-facing hours, including weekends, and periodically assist with shop flow.

Requirements

  • At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and profit-and-loss ownership.
  • Demonstrated sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
  • People leadership skills, including hiring, coaching, maintaining standards, and retaining talent.
  • Comfort with KPIs, scheduling, inventory, and cash controls.
  • Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
  • Valid driver’s license.
  • Ability to assist with shop flow, including periodically lifting up to 70 pounds.
  • Open availability, including weekends.

Nice To Haves

  • ASE certifications.
  • Multi-brand experience.
  • Experience delivering turnaround results.
  • Spanish-English bilingual ability.

Responsibilities

  • Recruit, hire, schedule, coach, and performance-manage the store team.
  • Set the daily game plan, drive KPIs, recognize wins, and course-correct when needed.
  • Model excellent customer service and assist with estimates, approvals, and challenging customer situations.
  • Execute sales playbooks, price confidently, provide clear recommendations, and ensure follow-through.
  • Manage store profit and loss, payroll, inventory accuracy, shrink control, and budget adherence.
  • Maintain OSHA and environmental, health, and safety compliance; keep the store clean; coordinate equipment and vendors.
  • Oversee cash and point-of-sale controls, reporting, audits, and adherence to company policies.
  • Own performance measures including comparable-sales growth, gross profit, margins, average repair orders, technician productivity, inventory accuracy, safety, team engagement, retention, and bench readiness.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities.
  • Paid vacation and holidays.
  • Medical, dental, vision, life, and supplemental insurance.
  • 401(k) with company match.
  • Employee discounts.
  • Referral bonuses.
  • ASE reimbursement.
  • Career growth opportunities, including progression into Store Manager or Multi-Unit Leader roles.
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