Automotive Store Manager

Big Brand Tire & Service • Arvada, CO

2d • $95,000 - $156,000

About The Position

Big Brand Tire & Service is seeking an Automotive Store Manager to lead store performance, develop employees, and deliver an exceptional customer experience. The manager recruits, hires, schedules, coaches, and performance-manages the team; sets daily priorities and drives KPIs; models high-quality guest service; supports estimates and approvals; and leads sales execution. The role also owns store financial and operational controls, including payroll, inventory, shrink, budgets, cash and POS controls, reporting, and audits. The manager ensures OSHA/EHS compliance, cleanliness, and coordination of equipment and vendors.

Success is measured through sales growth and gross profit, margins, average repair orders, alignment and warranty attachment, technician productivity and efficiency, inventory accuracy, safety and audit scores, and team engagement, retention, and readiness for advancement. The position offers an hourly rate plus commission and overtime opportunities, and is with a company that describes career growth opportunities across its locations.

Requirements

• At least 2 years of store or service management experience in automotive, or in high-volume retail with strong service and P&L ownership.
• Proven sales leadership, including meeting targets, building a pipeline, and improving average repair order and close rates.
• People leadership experience, including hiring, coaching, maintaining standards, and retaining talent.
• Confidence with KPIs, scheduling, inventory, and cash controls.
• Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
• Valid driver's license.
• Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
• Open availability, including weekends.

Nice To Haves

• ASE certifications.
• Multi-brand experience.
• Experience delivering turnaround results.
• Spanish/English bilingual ability.

Responsibilities

• Recruit, hire, schedule, coach, and performance-manage the store team.
• Set the daily game plan, drive KPIs, celebrate wins, and course-correct when needed.
• Model five-star customer service and assist with estimates, approvals, and difficult customer situations.
• Drive sales by executing sales playbooks, pricing confidently, and ensuring clear recommendations and follow-through.
• Manage payroll discipline, inventory accuracy, shrink control, and budget adherence.
• Maintain OSHA/EHS compliance and cleanliness, and coordinate equipment and vendors.
• Oversee cash and POS controls, reporting, audits, and adherence to policies.
• Own performance measures including sales growth, gross profit, margins, average repair orders, technician productivity, inventory accuracy, safety, and team engagement.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression to Store Manager or Multi-Unit leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed