Automotive Store Manager
About The Position
The Automotive Store Manager leads store performance, team development, sales, operations, and the customer experience. The manager recruits, hires, schedules, coaches, and performance-manages employees; sets daily priorities and drives key performance indicators; models excellent customer service; supports estimates and approvals; and ensures clear recommendations and follow-through. The role manages payroll, inventory, shrink, budgets, cash and point-of-sale controls, reporting, audits, and policy compliance. It also oversees OSHA and environmental, health, and safety compliance, store cleanliness, and coordination with equipment and service vendors. Success is measured by sales growth and gross profit, margin health, repair-order and attachment metrics, technician productivity, inventory accuracy, safety and audit results, and team engagement, retention, and readiness.
Requirements
- At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
- Demonstrated sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
- Experience hiring, coaching, maintaining standards, and retaining employees.
- Comfort with KPIs, scheduling, inventory, and cash controls.
- Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
- Valid driver's license.
- Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
- Open availability, including weekends.
Nice To Haves
- ASE certifications.
- Multi-brand experience.
- Experience delivering turnaround results.
- Spanish/English bilingual ability.
Responsibilities
- Recruit, hire, schedule, coach, and performance-manage the store team.
- Set the daily game plan, drive KPIs, recognize wins, and course-correct when needed.
- Model strong customer service and assist with estimates, approvals, and challenging customer situations.
- Drive sales by executing playbooks, pricing confidently, providing clear recommendations, and ensuring follow-through.
- Manage payroll discipline, inventory accuracy, shrink control, and adherence to budgets.
- Maintain OSHA/EHS compliance and store cleanliness; coordinate equipment and vendors.
- Oversee cash and POS controls, reporting, audits, and adherence to company policies.
- Own performance measures including sales growth, gross profit, margins, repair-order metrics, technician productivity, inventory, safety, and team engagement.
Benefits
- Competitive hourly rate plus commission and overtime opportunities.
- Paid vacation and holidays.
- Medical, dental, vision, life, and supplemental insurance.
- 401(k) with company match.
- Employee discounts.
- Referral bonuses.
- ASE reimbursement.
- Career growth opportunities, including progression into Store Manager or Multi-Unit Leader roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
