Automotive Store Manager

American Tire Depot•Paso Robles, CA
•$83,663 - $125,260

About The Position

The Automotive Store Manager leads store performance, team development, sales, customer experience, and day-to-day operations. The role involves recruiting, hiring, scheduling, coaching, and performance-managing employees; setting goals and driving KPIs; delivering excellent guest service; supporting estimates and approvals; and executing sales and pricing practices. The manager owns financial and operational controls, including payroll, inventory, shrink, budgets, cash/POS controls, reporting, and audits. The role also maintains OSHA/EHS compliance, cleanliness, and coordination of equipment and vendors. Success is measured by sales growth and gross profit, margins and repair-order performance, technician productivity and compliance, inventory and safety results, and team engagement, retention, and readiness.

Requirements

  • At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and profit-and-loss ownership.
  • Proven sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
  • Demonstrated people leadership, including hiring, coaching, maintaining standards, and retaining talent.
  • Confidence with KPIs, scheduling, inventory, and cash controls.
  • Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
  • Valid driver’s license.
  • Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
  • Open availability, including weekends.

Nice To Haves

  • ASE certifications.
  • Multi-brand experience.
  • Experience achieving turnaround results.
  • Spanish/English bilingual skills.

Responsibilities

  • Recruit, hire, schedule, coach, and performance-manage the store team.
  • Set the store’s game plan, drive key performance indicators, recognize successes, and correct performance issues.
  • Model excellent customer service and assist with estimates, approvals, and resolving difficult customer situations.
  • Execute sales playbooks, set prices confidently, and ensure clear recommendations and customer follow-through.
  • Manage the profit and loss, including payroll discipline, inventory accuracy, shrink control, and adherence to budgets.
  • Maintain OSHA/EHS compliance and cleanliness, and coordinate equipment and vendors.
  • Manage cash and point-of-sale controls, reporting, audits, and compliance with company policies.
  • Own performance measures including sales growth, gross profit, margins, average repair orders, technician productivity, inventory accuracy, safety, and team engagement.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities.
  • Paid vacation and holidays.
  • Medical, dental, vision, life, and supplemental insurance.
  • 401(k) with company match.
  • Employee discounts.
  • Referral bonuses.
  • ASE reimbursement.
  • Career growth opportunities, including progression to Store Manager or Multi-Unit leader.
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