Automotive Service Writer
Alpha Automotive•Columbus, OH
About The Position
Alpha Automotive is hiring an Automotive Service Writer to provide personalized service to customers across its locations. The role involves advising customers on vehicle care and manufacturer-recommended maintenance, serving as a liaison between customers and technicians, handling service calls, scheduling and confirming appointments, and building long-term positive customer relationships.
Requirements
- Outstanding customer service skills.
- Strong organizational skills.
- Ability to thrive in a fast-paced work environment.
- Team-oriented and self-motivated.
Responsibilities
- Advise customers on vehicle care and the value of maintenance in accordance with manufacturer specifications.
- Act as a liaison between technicians and customers.
- Answer service calls and set and confirm appointments.
- Establish long-term positive relationships with customers.
Benefits
- Training and competitive pay.
- Dental, vision, life, and disability insurance.
- Paid time off after one year of service.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
