Automotive Service Technician (A B C Levels) - Coggin Chevrolet Avenues

Asbury Automotive Group•Jacksonville, FL

About The Position

The Automotive Service Technician performs routine repairs, general repairs, and diagnostics on customer vehicles, with some assistance as needed. Work may include light engine repairs; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to have a majority of manufacturer certifications and to complete preventive maintenance, diagnosis, and repairs at all levels. The role requires accurate use of the multi-point inspection form, documenting work performed and recommended on repair orders, and communicating with service advisors about additional work or delays. Technicians conduct road tests when necessary and practical, maintain proficiency to Asbury standards, complete warranty documentation and timekeeping, and pursue manufacturer and management-assigned training. They must maintain customer satisfaction scores at or above specified goals, protect customer vehicles and property, and comply with applicable laws, regulations, and company policies, including safety and hazardous-waste requirements.

Requirements

Previous automotive technician experience.
Must have basic tools.
Strong technical and mechanical skills.
Ability to work as a team member and repetitively perform complex tasks.
Must be at least 18 years old.
Valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Complete routine, general, preventive, and diagnostic repairs on customer vehicles, including work on engines, transmissions, clutches, drive shafts, electrical systems, HVAC, steering, and suspension.
Accurately complete a multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency as specified by Asbury standards.
Conduct road tests when necessary and practical to determine required work and confirm repairs were successful.
Use manufacturer and management-provided product and technical training, and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
Complete the work, notations, and timekeeping needed to complete warranty repair orders and file warranty claims.
Report conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training and comply with federal, state, and local regulations and company policies, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Safeguard customer vehicles, property, and information in accordance with applicable laws and company policy.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible select management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Pet insurance
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities