Automotive Service Technician (A B C Levels) - Coggin Honda Jacksonville

Asbury Automotive Group • Jacksonville, FL

4d

About The Position

The Automotive Service Technician performs routine repairs, diagnosis, and maintenance on customer vehicles. The B-Level technician handles general repairs with some assistance, including light engine work; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The role requires accurate inspections and repair-order documentation, clear communication with service advisors, manufacturer and management training, and a focus on customer satisfaction, vehicle safety, and dealership standards.

Requirements

• Previous automotive technician experience.
• Basic tools.
• Strong technical and mechanical skills.
• Ability to work as a team player and repetitively perform complex tasks.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred; the B-Level technician is expected to have the majority of their manufacturer certifications.

Responsibilities

• Accurately complete the multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency according to Asbury standards.
• Road-test vehicles when necessary and practical to identify needed work and confirm repairs.
• Perform diagnosis and repair at all levels, along with preventive and routine maintenance services.
• Use product and technical training assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping needed to finish warranty repair orders and file warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Return customer vehicles as clean as they were before service.
• Complete required training for compliance with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
• Comply with applicable laws and company policy regarding the safeguarding of customer vehicles, property, and information.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool and continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed