Automotive Service Technician (A B C Levels) - Coggin Chevrolet Avenues

Asbury Automotive • Jacksonville, FL

4d

About The Position

The Automotive Service Technician is responsible for understanding and completing routine repairs needed on customer vehicles. The technician performs general repairs and diagnosis, with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The role requires performing all levels of vehicle diagnosis, repair, and preventive or routine maintenance, and the technician will hold a majority of the relevant manufacturer certifications.

The technician documents work and recommendations on repair orders, communicates with service advisors about additional work or delays, maintains proficiency under Asbury standards, and uses road tests when needed to identify work and confirm repairs. The role also includes completing warranty documentation and timekeeping, maintaining customer satisfaction standards, protecting customer vehicles and information, keeping returned vehicles as clean as before service, and completing compliance training. Technicians participate in manufacturer training and use assigned technical resources to stay current with new technology.

Requirements

• Previous automotive technician experience is required.
• Must have basic tools.
• Must have strong technical and mechanical skills.
• Must be a team player and able to work repetitively on complex tasks.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Accurately complete a multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road tests when necessary and practical to determine required work and confirm successful repairs.
• Perform all levels of vehicle diagnosis and repair.
• Perform preventive and routine maintenance services.
• Use product and technical training assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
• Complete work, notations, and timekeeping necessary for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Ensure customer vehicles are returned as clean as they were before service.
• Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
• Comply with laws and company policies regarding safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool for career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed