Automotive Service Technician

Leeds West Groups•Omaha, NE

10d•$18 - $23•Onsite

About The Position

The Automotive Service Technician performs routine automotive maintenance and repairs, inspects vehicles, diagnoses problems, and verifies completed work. The role requires professional integrity, teamwork, basic knowledge of the automotive industry, automotive diagnostic and repair skills, use of current technology and equipment, and a willingness to learn in a fast-paced environment. The technician supports daily business operations while delivering quality work, exceptional customer service, and business results. This is a full-time, onsite position requiring at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; hours and workdays may vary by location, business needs, and schedules. The position regularly requires long hours and frequent weekend work. It involves up to 25% travel between local stores, with overnight travel below 5% except for particular assignments. Travel and mileage reimbursements may apply under company policy. The role operates in a fast-paced automotive retail and repair environment, with regular exposure to indoor and outdoor climates, changing temperatures, tools, equipment, automotive fluids, and chemicals. Proper PPE, uniform standards, and OSHA safety requirements must be followed. Physical demands include frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions; lifting and carrying parts and equipment weighing up to 50 pounds or more; and sufficient endurance, manual dexterity, hand-eye coordination, vision, hearing, and speaking ability. The position has no supervisory responsibilities. Employees must be legally authorized to work in the United States while employed by Leeds West Groups, complete an MVR check successfully, and maintain a clean driving record. The company describes a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, and discrimination, and expects employees to act respectfully, ethically, and professionally. Reasonable accommodations may be available for individuals with disabilities.

Requirements

At least 18 years of age.
Active, unrestricted driver’s license.
Legally authorized to work in the United States while employed by Leeds West Groups.
Successful completion of a Motor Vehicle Records check and ability to maintain a clean driving record.
Strong sense of integrity.
Excellent active-listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Organizational skills and attention to detail.
Analytical, decision-making, and problem-solving skills.
Computer and software proficiency.
Proficiency with diagnostic tools and equipment, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Knowledge of the proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Inventory and expense management proficiency.
Ability to thrive in a fast-paced sales environment, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to provide and receive constructive feedback.
Ability to meet consistent attendance expectations.
Ability to meet the physical demands of the role, including frequent movement and repetitive motions, lifting and carrying parts or equipment weighing up to 50 pounds or more, and using adequate vision, hearing, speaking ability, hand-eye coordination, and manual dexterity.
Ability to work long hours and frequent weekends as required.
Ability to travel between local stores as required, up to 25%.

Nice To Haves

High school diploma or equivalent preferred.
At least one year of related experience preferred.

Responsibilities

Perform routine maintenance services, including oil changes, tire rotations, fluid flushes, and filter replacements.
Assist with and conduct vehicle inspections to identify mechanical, electrical, maintenance, and safety concerns.
Complete repair and maintenance tasks efficiently and accurately.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Ensure repair and maintenance work meets manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Escalate accidents, additional service issues, and safety concerns to the Store Manager or Service Manager.
Conduct test drives in accordance with company policies, procedures, safety practices, and traffic laws.
Prepare and maintain thorough, consistent, and accurate inspection records, and communicate service recommendations to sales and management staff.
Communicate professionally with customers about repair recommendations, estimates, questions, and concerns.
Provide courteous, timely, accurate automotive services and work to ensure customer satisfaction.
Collaborate with senior Automotive Technicians, management, and other team members to coordinate workflow and service delivery.
Follow and promote workplace safety practices, OSHA requirements, and company safety policies.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology advancements, and regulatory changes.
Support the Store Manager in fostering an inclusive and cohesive team environment, developing employees, achieving business goals, and providing customer service.
Perform other duties as assigned.