Automotive Service Porter

Sheehy Ford of Ashland•Ashland, VA

About The Position

Sheehy Auto Stores is seeking Service Lot Porters to support its growing business. The Service Lot Porter greets customers, keeps vehicles in excellent condition, and maintains the lot so customers have a positive first impression. The role includes preparing vehicles taken in for service, securing vehicles and keys, following company procedures, and communicating with supervisors and coworkers to support customer satisfaction.

Requirements

Must have held a valid driver’s license for at least three years.
Proven track record of achieving or exceeding goals.
Outstanding communication skills.
Professional appearance and work ethic.
Great attitude and high-energy personality.
Superior customer service skills.
Must be authorized to work in the USA.
Must be able to pass pre-employment testing, including background checks, Motor Vehicle Record checks, and drug tests.

Responsibilities

Greet customers.
Keep vehicles in excellent condition and maintain the lot.
Install seat, steering wheel, and floor protection, as well as key tags, in all vehicles taken in for service.
Return all vehicle keys to the appropriate location.
Ensure vehicles in the lot are locked, windows are rolled up, and keys are securely stored.
Follow all company policies and procedures.
Inform the supervisor of any illegal activity.
Maintain productive working relationships with management, team leads, fellow team members, and internal and external clients.
Maintain follow-up systems that encourage repeat and referral business and contribute to client satisfaction.
Communicate promptly with management when a concern or situation arises.