Automotive Service Manager

AAMCO Transmissions and Total Car Care • Kansas City, MO

8d

About The Position

The Automotive Service Manager oversees the center’s day-to-day operations, including generating sales, communicating with customers, building client relationships, and managing the technical team. The role includes consulting with customers, coordinating vehicle repair workflows, ordering parts and inventory, and maintaining customer service and quality standards across the business.

Requirements

• At least 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Ability to multitask and perform in a fast-paced environment.
• Coachable, honest, and goal-oriented team player.
• Valid driver's license.

Responsibilities

• Make a high volume of warm calls to potential customers and complete one-call sales closes.
• Consult with incoming customers in person and over the phone to generate and close sales.
• Meet and greet customers and recommend services.
• Manage technician workflow and communicate the status of customer vehicle repairs.
• Order parts and manage inventory.
• Maintain a high level of customer service and quality control across the center’s business, operations, and work product.

Benefits

• Competitive compensation packages and incentive programs.
• Ongoing training and field support.
• Daytime work hours.
• Growth opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed