Automotive Service Manager

Big Brand Tire & Service • Yorba Linda, CA

2d • $72,037 - $95,676

About The Position

The Automotive Service Manager leads the service team, supports customers with repair recommendations and service sales, and helps drive store performance. The role partners with the Store Manager on daily operations, scheduling, and compliance while maintaining an efficient, safe shop aligned with company standards. The manager is expected to deliver excellent customer service and build customer loyalty and trust.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license.
• Ability to lift 70 pounds.
• Open availability, including weekends, to support the team during peak business times.
• Self-starter who thrives on results, accountability, and growth.

Responsibilities

• Train, coach, and motivate technicians and service advisors.
• Explain repairs to customers, recommend services, and close sales.
• Meet and exceed sales and service targets.
• Partner with the Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient and safe and ensure it follows company standards.
• Provide excellent customer service that builds loyalty and trust.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee assistance program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed