Automotive Service Manager

Volkswagen of Corpus Christi • Corpus Christi, TX

20d

About The Position

We are looking for an experienced, hands-on Automotive Service Manager to lead the service drive. This is a working management position, not a Fixed Operations Director role. The ideal candidate has a strong background as a Service Advisor, experience training and developing employees, and the ability to lead by example while actively working with customers. The manager will lead a team, develop strong advisors, and actively write repair orders.

Requirements

• Previous automotive Service Advisor experience.
• Experience training and coaching Service Advisors.
• Strong sales, leadership, and customer service skills.
• Knowledge of dealership service operations.
• Organized, self-motivated, and comfortable working alongside the team.

Nice To Haves

• Previous Service Manager or Assistant Service Manager experience.

Responsibilities

• Write repair orders, assist customers, and recommend needed maintenance and repairs.
• Train, coach, and develop Service Advisors to improve sales and customer satisfaction.
• Manage daily service drive operations and workflow.
• Monitor advisor performance, productivity, and sales.
• Ensure consistent customer communication and follow-up.
• Work closely with technicians and parts to keep repairs moving efficiently.
• Resolve customer concerns and maintain high customer satisfaction.
• Lead by example and hold the team accountable.

Benefits

• Health and dental insurance.
• Employer-paid life and long-term disability insurance.
• Paid time off.
• Opportunity for advancement.
• Salary plus commission; $80,000–$100,000+ annual earning potential based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed