Automotive Service Manager

AAMCO Transmissions and Total Car Care•Tulsa, OK

About The Position

The Automotive Service Manager is responsible for the center’s day-to-day operations, including generating sales, communicating with customers, building client relationships, and managing the technical team. The role involves consulting with customers, coordinating technician workflow and repair status, ordering parts and inventory, and maintaining customer service and quality standards across the center’s operations and work product.

Requirements

Minimum of 2–5+ years of automotive management experience.
Excellent closing skills.
Strong commitment to customer service and relationship building.
Ability to communicate effectively and use interpersonal skills at a sustained high level.
Ability to multitask and perform in a fast-paced environment.
Coachable, honest, and goal-oriented team player.
Valid driver’s license.

Responsibilities

Engage and consult with incoming customers in person and by phone to generate and close sales.
Meet and greet customers and recommend services.
Manage technician workflow and communicate the status of customer vehicle repairs.
Order parts and manage inventory.
Oversee customer service and quality control across the center’s business, operations, and work product.