Automotive Service Manager

Big Brand Tire & Service • Goodyear, AZ

4d • $22 - $32

About The Position

The Automotive Service Manager leads the service team and helps deliver an exceptional customer experience. The role trains, coaches, and motivates technicians and service advisors; explains repairs and recommends services to customers; and drives store performance by meeting and exceeding sales and service targets. The Service Manager partners with the Store Manager on daily operations, scheduling, and compliance, while keeping the shop efficient, safe, and aligned with company standards. The position also supports customer loyalty by ensuring every customer receives world-class service.

This is a results-focused role in a fast-paced automotive service environment. Open availability, including weekends, is required to support the team during peak business times. The company describes opportunities for career growth, including progression into Store Manager or Multi-Unit leader roles.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Open availability, including weekends.
• Self-starter who thrives on results, accountability, and growth.

Responsibilities

• Lead, train, coach, and motivate technicians and service advisors.
• Explain repairs to customers, recommend services, and close sales.
• Meet and exceed sales and service targets to drive store performance.
• Partner with the Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure customers receive high-quality service that builds loyalty and trust.
• Support the team during peak business times, including weekends.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Store Manager or Multi-Unit leader roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed