Experienced Retail Automotive Service Manager

Midas • Crawfordsville, IN

9d

About The Position

Midas is seeking an experienced retail automotive service manager to lead its shop and deliver strong business results through customer service, sales, and effective team leadership. The role manages automotive and general service technicians, oversees shop operations, and helps customers understand recommended services and pricing. Compensation is performance-based, with salary plus uncapped bonuses; the posting lists compensation as $60,000–$130,000 per year and also describes potential earnings of $65,000–$100,000+ annually. The position has a five-day work week and a flexible retail schedule that may include weekends, evenings, and holidays.

Midas describes itself as a major destination for automotive services, offering work involving tires, brakes, oil, and other services, with opportunities to grow and develop expertise.

Requirements

• At least five years of retail store manager experience.
• Automotive service writing experience.
• Strong customer-service disposition.
• Strong communication skills.
• Ability to lead and motivate teammates.
• Team-building skills.
• Ability to follow directions and processes.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service by listening to and consulting with customers.
• Follow up with customers about requested services and estimated completion times.
• Oversee vehicle inspections and make comprehensive service recommendations.
• Build computerized repair orders and source parts.
• Present and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnoses, and repairs of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off, including holiday and vacation time
• Paid training
• 401(k)
• 401(k) matching
• Performance-based bonus
• Employee product and service discounts
• Professional development reimbursement
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed