Automotive Service Manager

Big Brand Tire & Service • Pleasanton, CA

2d • $78,560 - $117,360

About The Position

The Automotive Service Manager leads the service team and helps deliver quality automotive repair and customer service. The role involves coaching technicians and service advisors, explaining repairs and recommending services to customers, and driving sales and service performance. The manager partners with the Store Manager on daily operations, scheduling, and compliance, while maintaining an efficient, safe shop that follows company standards. The position also supports the team during busy periods and helps build customer loyalty and trust.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license.
• Ability to lift 70 pounds.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends.

Responsibilities

• Train, coach, and motivate technicians and service advisors.
• Explain repairs to customers, recommend services, and close sales.
• Meet and exceed sales and service targets.
• Partner with the Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure customers receive service that builds loyalty and trust.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Supplemental life and short- and long-term disability insurance.
• Employee Assistance Program.
• 401(k) with company match.
• Flexible paid time off.
• Paid holidays.
• Discounts on products and services.
• Employee referral program.
• Paid training and reimbursement for ASE certifications.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed