Automotive Service Manager
About The Position
Big Brand Tire & Service is seeking an Automotive Service Manager to lead a service team and deliver an exceptional customer experience. The manager trains, coaches, and motivates technicians and service advisors; explains repairs and recommends services to customers; and drives store performance by meeting or exceeding sales and service targets. The role partners with the Store Manager on daily operations, scheduling, and compliance, and helps maintain an efficient, safe shop that follows company standards. The manager is expected to provide service that builds customer loyalty and trust. The position offers a competitive hourly rate plus commission and overtime opportunities, paid vacation and holidays, insurance coverage, a 401(k) with company match, employee discounts, referral bonuses, ASE reimbursement, and opportunities for career growth, including progression into Store Manager or Multi-Unit Leader roles. Open availability, including weekends, is required.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver’s license.
- Ability to lift 70 lbs.
- Self-starter who thrives on results, accountability, and growth.
- Open availability, including weekends.
Responsibilities
- Lead, train, coach, and motivate technicians and service advisors.
- Explain repairs to customers, recommend services, and close sales.
- Meet and exceed sales and service targets to drive store performance.
- Partner with the Store Manager on daily operations, scheduling, and compliance.
- Keep the shop efficient, safe, and aligned with company standards.
- Deliver customer service that builds loyalty and trust.
- Support the team during peak business times.
Benefits
- Competitive hourly rate plus commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurance
- 401(k) with company match
- Employee discounts
- Referral bonuses
- ASE reimbursement
- Career growth opportunities, including progression into Store Manager or Multi-Unit Leader roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
