Automotive Service Manager

Baker Allegan•Allegan Township, MI
•Onsite

About The Position

Baker Auto Group is one of the region's premier auto groups, serving communities throughout western Michigan. We currently have a terrific opportunity for a qualified Service Manager at our Chevrolet store in Allegan, MI. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! This is a full-time, salaried position with performance bonus.

Requirements

  • 5 years of experience in the retail automotive service business.
  • Minimum 2 years of experience as a Service Manager.
  • A current valid driver’s license is required.
  • High School Diploma or equivalent

Nice To Haves

  • Experience with General Motors and CDK dealer management system are a plus.
  • College degree is preferred.

Responsibilities

  • Creates a world class customer experience by developing a top-tier Advisor team.
  • Maximizes Technician proficiency by ensuring work flows smoothly through the shop.
  • Hires, trains and manages department team members.
  • Maintains service pricing and computer system parameters.
  • Understands and ensures compliance with the manufacturer warranty and policy & procedures.
  • Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.
  • Oversees shop maintenance and upkeep.
  • Ensures the department and personnel remain compliant with company, factory and government policy and regulations.

Benefits

  • Health, dental, life and vision insurance
  • 401(k)
  • Paid Time-Off
  • Continued professional development
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