Automotive Service Manager

Big Brand Tire & Service • Brea, CA

2d • $72,254 - $96,432

About The Position

The Automotive Service Manager leads the service team and helps deliver customer-focused vehicle repair and maintenance services. The role involves coaching technicians and advisors, explaining repairs and recommending services to customers, and driving sales and service performance. The manager partners with the Store Manager on daily operations, scheduling, and compliance, while helping maintain an efficient, safe shop that meets company standards. The position also requires supporting the team during peak business times, including weekends.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends.

Responsibilities

• Train, coach, and motivate technicians and service advisors.
• Explain repairs to customers, recommend services, and close sales.
• Meet and exceed sales and service targets.
• Partner with the Store Manager on daily operations, scheduling, and compliance.
• Maintain an efficient and safe shop that follows company standards.
• Deliver customer service that builds loyalty and trust.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Supplemental life and short- and long-term disability insurance
• Employee assistance program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed