Automotive Service Manager

I-95 Nissan • Riviera Beach, FL

6d • Onsite

About The Position

I-95 Nissan is seeking a dedicated and experienced Service Manager to lead its service department in Riviera Beach, Florida. The role is responsible for exceptional customer service, overseeing service operations, and driving team performance to meet and exceed dealership goals. The manager leads and develops service staff, maintains customer relationships, monitors service metrics, coordinates with parts and sales departments, and ensures compliance with dealership policies, industry regulations, and safety standards.

Requirements

• Proven experience in automotive service management or a related field.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to analyze financial and operational data to drive decisions.
• Knowledge of automotive service processes and industry standards.
• High school diploma or equivalent.

Nice To Haves

• Automotive certifications.

Responsibilities

• Manage day-to-day service department operations to ensure efficient workflow and high customer satisfaction.
• Lead, motivate, and develop service staff to uphold company standards and improve performance.
• Maintain strong customer relationships by addressing concerns and ensuring quality service delivery.
• Monitor service metrics and implement strategies to improve productivity and profitability.
• Coordinate with parts and sales departments to facilitate smooth service operations.
• Ensure compliance with dealership policies, industry regulations, and safety standards.

Benefits

• Competitive salary ranging from $80,000 to $150,000 per year.
• Comprehensive health insurance plans.
• Retirement savings plan options.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Employee discounts on vehicles and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED