Experienced Automotive Service Manager
Straightaway Tire & Auto•Merrimack, NH
About The Position
A well-established, rapidly growing auto repair group is seeking a high-performing Service Manager for a top-performing location in the Manchester/Merrimack area. The role leads daily operations at a busy, customer-focused shop and involves mentoring a skilled team of technicians and advisors, driving sales and shop performance, and delivering an exceptional customer experience. The manager oversees key performance indicators, staffing, workflow, and revenue goals while building a positive, accountable, growth-minded shop culture.
Requirements
- Proven track record leading a successful automotive repair team.
- Organized, driven, and confident making high-impact decisions.
- Committed to creating an exceptional customer experience.
- Able to remain steady under pressure and take ownership of results.
- Thrives in a culture built on accountability, teamwork, and continuous improvement.
Responsibilities
- Lead daily shop operations.
- Mentor a team of technicians and service advisors.
- Drive sales, shop performance, and customer satisfaction.
- Oversee KPIs, staffing, workflow, and revenue goals.
- Build a positive, accountable, growth-minded shop culture.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- PTO
- Paid holidays
- Ongoing training opportunities
- Clear advancement pathways
- Employee discounts
- Employee appreciation initiatives
- Leadership investment in employee success
- Performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
