Automotive Service Manager
About The Position
Precision Tune Auto Care is seeking an experienced Automotive Service Manager to lead a high-performing automotive repair team. For over 50 years, Precision Tune Auto Care has been known for honesty, quality repairs, and outstanding customer service. As a locally owned and operated independent automotive repair shop backed by a nationally recognized brand, we offer complete vehicle maintenance and repair services. The ideal candidate is passionate about leading people, delivering exceptional customer experiences, and growing a successful automotive repair business. This role is for someone who thrives in a fast-paced environment, enjoys coaching employees, and takes pride in building customer relationships.
Requirements
- Previous experience as an Automotive Service Manager, Shop Manager, Assistant Manager, Service Advisor, or similar leadership role
- Automotive repair industry experience required
- Strong leadership and team-building skills
- Excellent customer service and communication abilities
- Sales-oriented mindset with the ability to educate customers—not pressure them
- Ability to read repair orders and understand vehicle maintenance recommendations
- Strong organizational and time management skills
- Basic computer proficiency and point-of-sale experience
- Valid driver's license with a clean driving record
Nice To Haves
- ASE certifications are a plus
- Experience with shop management software
- Experience managing technicians and service advisors
- Fleet account management experience
Responsibilities
- Lead, coach, and develop service advisors and technicians
- Drive sales while maintaining an outstanding customer experience
- Schedule and manage shop workflow for maximum productivity
- Monitor daily sales, labor, gross profit, and key performance indicators
- Review repair recommendations for accuracy and value
- Ensure repairs are completed safely, correctly, and on time
- Hire, train, and develop team members
- Maintain inventory and control operating expenses
- Build relationships with fleet customers and local businesses
- Handle customer concerns professionally and resolve issues promptly
- Maintain compliance with safety, environmental, and company standards
- Perform opening and closing manager responsibilities
- Create a positive team culture focused on accountability, communication, and results
Benefits
- Competitive salary with weekly performance bonuses
- Employer-paid Medical Insurance
- Dental and Vision Insurance
- Paid Time Off (PTO)
- Five Paid Holidays
- Closed evenings and Sundays
- Ongoing training and career advancement opportunities
- Employee discounts on automotive services
- Stable, year-round employment with an established company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
