Automotive Service Estimator/Dispatcher | $70k+ Annually & Weekends Off | Meridian
About The Position
Christian Brothers Automotive is hiring an Automotive Service Estimator / Dispatcher for its independently owned and operated location in Meridian, Idaho. The role coordinates shop workflow and helps ensure guests receive clear communication and high-quality vehicle repairs. The Estimator / Dispatcher works with technicians, guests, parts and tool vendors, and other external partners to support productivity, repair quality, and timely service. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m., with weekends off. The work involves spending most of the day on your feet, maintaining a brisk pace in a high-volume environment, and occasionally lifting and carrying objects over 50 pounds. Compensation starts at $70,000 annually, with team performance bonuses available.
Requirements
- Excellent communication skills to communicate clearly and effectively with technicians, guests, and team members.
- Strong organizational and problem-solving skills to coordinate work orders, schedule appointments, and manage paperwork accurately and on time.
- Strong customer service skills to answer inquiries, address concerns, and help ensure customer satisfaction.
- Proficiency with Windows-based computer software and automotive store applications.
- Dependability and reliability for a Monday–Friday, 7 a.m.–6 p.m. schedule.
- Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
- Ability to occasionally lift and carry objects over 50 pounds.
- Ability to maintain a brisk work pace in a high-volume environment.
Nice To Haves
- Previous experience in automotive sales, as an advisor/writer, or in an estimator/dispatcher position.
Responsibilities
- Implement and maintain an effective dispatch system.
- Schedule work to maximize productivity according to shop policy, and distribute service tickets to technicians based on workload, job difficulty, and guest needs.
- Review technicians’ digital vehicle inspections.
- Maintain an organized, up-to-date repair log.
- Answer customer inquiries and prepare estimates.
- Present appropriate repair solutions in a way customers can understand.
- Ensure work meets proper specifications and is completed within the time promised to the guest.
- Build effective relationships with parts, tool, and other external vendors.
- Prioritize technician workloads based on parts availability.
- Prepare a list of needed service department equipment, supplies, and repairs, and review service department repairs with the Service Manager.
- Coordinate and schedule maintenance for shop equipment.
- Manage the parts supply process, including inventory, pricing, returns, and warranty claims.
- Interact regularly with external vendors regarding parts inventory and pricing.
- Work as part of a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- Compensation package from $70,000 annually.
- Closed every weekend.
- Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
- Paid vacation and paid holidays.
- Team performance bonuses.
- Healthcare benefits available.
- Matching retirement plans.
- Ongoing training and career advancement.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
