Automotive Service Advisor / Estimator | $70K+ Annually & Weekends Off | Acworth
About The Position
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and builds lasting relationships. You guide guests through the repair process, keep them informed about their vehicle’s status, and ensure their satisfaction before they leave the facility. The position is at 3408 Cobb Pkwy NW, Acworth, GA 30101. The role is scheduled Monday through Friday, 7 a.m. to 6 p.m. It involves customer service in a high-volume environment, being on your feet for most of the workday, and occasionally lifting and carrying objects over 50 pounds. You may shuttle guests in a CBA-branded vehicle as needed. The opening is at a locally owned and operated Christian Brothers Automotive franchise. The local franchisee is the employer and is responsible for employment decisions.
Requirements
- At least 3 years of experience in an automotive customer service, automotive service writing/advising, or automotive sales role.
- Current driver’s license.
- Driving record acceptable to the company’s current insurance carrier.
- Proficiency with Windows-based computer software and automotive store applications.
- Dependability and reliability for a Monday–Friday schedule, 7 a.m.–6 p.m.
- Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
- Ability to occasionally lift and carry objects over 50 pounds.
- Ability to maintain a brisk work pace in a high-volume environment.
Responsibilities
- Greet every guest who enters the facility with hospitality and respect.
- Present the best repair solution in a way guests can easily understand.
- Manage the store’s workflow effectively and efficiently.
- Sell services consistently and effectively while maintaining honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate clearly and professionally by phone.
- Build long-term relationships among the store, the advisor, and customers.
- Direct, coordinate, and participate in customer service activities.
- Shuttle guests as needed in a CBA-branded vehicle.
- Ensure repairs are performed to proper specifications.
- Work as a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- $70K+ annually for highly qualified candidates.
- Closed every weekend.
- Paid vacation and paid holidays.
- Healthcare benefits available.
- Matching retirement plans.
- Ongoing training and career advancement.
- ASE certification reimbursement.
- Chaplain care support available.
- Employee appreciation events and appreciation lunches.
- Employee point store access to redeem training points for swag and rewards.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
