Automotive Service Advisor / Estimator | $70K+ Annually & Weekends Off | Acworth
About The Position
Christian Brothers Automotive is hiring an Automotive Service Advisor / Writer for its Acworth, Georgia location. The Service Advisor is a trusted point of contact for guests, guiding them through the vehicle repair process, keeping them informed about repair status, and ensuring their satisfaction. The role focuses on building lasting customer relationships and presenting repair solutions clearly, honestly, and with integrity. It also involves managing store workflow, coordinating customer service activities, and helping ensure repairs meet proper specifications. The position is scheduled Monday through Friday, 7 a.m. to 6 p.m. The work involves standing and walking for most of the day, maintaining a brisk pace in a high-volume environment, and occasionally lifting and carrying objects over 50 pounds. The employee may shuttle guests in a CBA-branded vehicle. The opening is at an independently owned and operated Christian Brothers Automotive franchise. If hired, the local franchisee—not Christian Brothers Automotive Corporation—will be the employer and will make employment-related decisions.
Requirements
- At least 3 years of experience in an automotive customer service, service writing, service advising, or automotive sales role.
- Current driver’s license.
- Driving record acceptable to the company’s current insurance carrier.
- Proficiency with Windows-based computer software and automotive store applications.
- Dependability and reliability for the Monday–Friday schedule of 7 a.m. to 6 p.m.
- Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
- Ability to occasionally lift and carry objects over 50 pounds.
- Ability to maintain a brisk work pace in a high-volume environment.
Responsibilities
- Greet every guest with hospitality and respect.
- Present appropriate vehicle repair solutions in a way guests can easily understand.
- Manage the store’s workflow effectively and efficiently.
- Sell services consistently and effectively while maintaining honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate clearly and professionally by phone.
- Build long-term relationships among the store, the employee, and customers.
- Direct, coordinate, and participate in customer service activities.
- Shuttle guests as needed in a CBA-branded vehicle.
- Ensure repairs are performed to proper specifications.
- Work as part of a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- $70K+ annually for highly qualified candidates.
- Closed every weekend.
- Paid vacation and paid holidays.
- Healthcare benefits available.
- Matching retirement plans.
- Ongoing training and career advancement.
- ASE certification reimbursement.
- Chaplain care support available.
- Employee appreciation events and appreciation lunches.
- Employee Point Store access to redeem training points for swag and rewards.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
