Automotive Service Department Shop Foreman

Gerry Lane Buick•Baton Rouge, LA

About The Position

The Automotive Service Department Shop Foreman at Gerry Lane Buick is a full-time position responsible for ensuring the smooth and efficient operation of the automotive service shop. The foreman leads technicians and mechanics, oversees work quality and workflow, provides technical assistance, manages inventory and equipment, enforces safety practices, and supports customer service and shop administration. The role bridges technical expertise and effective shop management to help technicians work efficiently and customers receive satisfactory service.

Requirements

High school diploma or equivalent.
Several years of experience as an automotive technician or mechanic.
Strong technical knowledge of automotive systems and repair procedures.
Excellent leadership and communication skills.
Proficiency in computer software and diagnostic equipment.
Knowledge of safety regulations and best practices.
Ability to multitask, prioritize, and solve problems effectively.

Nice To Haves

Automotive technical training or certification.

Responsibilities

Provide leadership and guidance to automotive technicians and mechanics, assign work according to staff skills, monitor progress, and provide feedback.
Ensure repairs and maintenance meet shop quality standards; inspect completed work and address service-quality issues.
Schedule and prioritize work orders, coordinate with service advisors, and manage workflow to support productivity and timely completion.
Provide technical support, troubleshoot complex automotive issues, assist with diagnostics, and stay current on automotive technologies and repair methods.
Maintain inventory records, order parts and materials, and monitor stock to prevent shortages or excess inventory.
Enforce safety protocols, conduct safety meetings and training, and promptly correct safety violations.
Oversee maintenance and repair of shop equipment and tools, schedule inspections and servicing, and ensure equipment remains in good working condition.
Interact with customers to explain repair recommendations and address concerns, and promote excellent customer service.
Maintain work-order, timecard, and job-completion records, and generate reports on shop performance and efficiency.