Automotive Diagnostic Supervisor/Shop Foreman

Carvana • Rocklin, CA

5h • $28 - $35 • Onsite

About The Position

Carvana is hiring a front-line supervisor to manage and develop hourly associates in an Inspection Center and help the team meet production and quality targets. The role oversees vehicle movement and inspection-related operations, supports decisions to repair or reject inventory, and trains associates to identify and complete repairs efficiently and in accordance with quality-control standards. The supervisor also promotes safe work practices, clear communication, team cohesion, and adherence to company policies and performance standards.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana's reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver's license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and other lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
• Ability to work in conditions that may be cold, hot, noisy, or wet, and may include fumes or odors from vehicle maintenance.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively.
• Ability to communicate and interact professionally and courteously with others.
• Clear and concise written and oral communication skills.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and weekends.
• Ability to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed daily, weekly, and monthly inventory production goals.
• Oversee the team's day-to-day activities, assess strengths and weaknesses, and identify improvement opportunities.
• Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
• Foster positive communication, team cohesion, and adherence to Carvana's values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflict among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects in incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
• Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
• Complete repairs effectively and efficiently to minimize rework and production delays.
• Work in ways that reduce the risk of injury from spills and other preventable hazardous conditions.
• Manage multiple associates, including their development and performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and pet benefits.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED