Automotive Service Cashier and Appointment Coordinator

JC LEWIS•Pooler, GA
•$18 - $24•Onsite

About The Position

J.C. Lewis Motor Company is hiring a service cashier and appointment coordinator for its Ford Pooler location in Pooler, Georgia. The position primarily focuses on cashier duties in the service department, with secondary responsibility for covering service appointment coordinators as needed. It is a fast-paced, team-oriented role serving as an initial point of contact for service customers and helping ensure customers feel informed and respected. The pay is $18–$24 per hour, based on experience.

Requirements

  • At least 19 years of age.
  • Valid driver's license and an acceptable driving record.
  • Computer proficiency.
  • Excellent communication and organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
  • Positive attitude, upbeat and outgoing personality, and dedication to exceptional customer service.
  • Dependability and compliance with an assigned work schedule, including some overtime and occasional scheduled Saturdays.

Nice To Haves

  • Prior automotive BDC, service, cashier, or call center experience.
  • Experience using computer tracking systems for calls and appointments.

Responsibilities

  • Serve as the liaison between the service department and customers.
  • Collect service payments and close service invoices.
  • Assist with the service department's loaner vehicle fleet, including vehicle preparation, check-out, and check-in.
  • Receive and respond promptly, professionally, and courteously to a high volume of inbound calls and online inquiries.
  • Identify customer needs and schedule or modify service appointments.
  • Maintain an online appointment scheduler.

Benefits

  • 401(k) with company match.
  • Paid time off and holidays.
  • Medical, dental, and vision insurance.
  • Life insurance and AD&D.
  • Short- and long-term disability.
  • Employee Assistance Program.
  • Supportive, team-focused work environment with opportunities to grow.
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