Automotive Service Assistant

Darling's Auto Group•Bangor, ME

About The Position

DARLING'S KIA in Bangor is hiring a full-time Service Assistant for its automotive service department. The role involves communicating with customers about vehicle needs, service and repair costs, and timelines, while following warranty and department processes and maintaining proper documentation. The employer describes a climate-controlled, air-conditioned shop and offers training and opportunities for career growth. DARLING'S is an employee-owned company with a focus on customer service, integrity, professionalism, excellence, and teamwork.

Requirements

  • Proficiency with computers.
  • Professional appearance and good verbal and written communication skills.
  • Valid driver's license.

Responsibilities

  • Communicate with customers to determine vehicle needs and concerns.
  • Explain service and repair costs and expected completion times to customers.
  • Follow warranty and department processes and maintain proper documentation.
  • Communicate effectively with customers and co-workers.
  • Handle multiple tasks efficiently.

Benefits

  • High earning potential, with a generous wage and monthly bonus.
  • Up to 18 paid days off in the first year and 7 paid holidays.
  • Climate-controlled, air-conditioned shop.
  • Medical, dental, and vision benefits.
  • 401(k) plan with company match.
  • Employee ownership through an Employee Stock Ownership Plan (ESOP).
  • Training, resources, and opportunities for career growth.
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