Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for its service, repair, and tire center in Maumee, Ohio. Assistant Managers support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. They enforce established policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure work is completed safely, on time, and to a high standard; and help meet customer expectations. Service Managers assist customers with tire selections and recommend needed under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work. They also communicate with customers, assess their needs, explain requested or necessary automotive repairs and maintenance, support sales initiatives, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in operating the Midas location efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work and manage outside orders.
- Ensure vehicle jobs are completed safely, on time, and to a high standard.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage repair and maintenance work.
- Communicate with customers, assess their needs, and explain requested or necessary automotive repairs and maintenance.
- Drive sales initiatives and work to ensure customers are satisfied with their in-store experience.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general PTO.
- Career growth and promotion-from-within opportunities.
- Uniform expenses covered.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
