Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for its service, repair, and tire center in Maineville, Ohio. Assistant Managers support the Store Manager in ensuring efficient, safe, and effective store operations. They enforce established policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed to quality standards and on time; meet customer expectations; and help protect team-member safety. Service Managers assist customers with tire selections and recommend necessary under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work to support timely, high-quality completion and customer satisfaction. They also drive sales initiatives, communicate with customers, assess their needs, explain requested or necessary repairs and maintenance, and work to meet customer expectations.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work.
- Manage outside orders.
- Ensure jobs are completed on time and meet quality standards and customer expectations.
- Help ensure the safety of team members.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians.
- Stage vehicle repair and maintenance work.
- Drive sales initiatives.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Ensure customers are satisfied with their in-store experience and strive to meet their expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- 401(k) retirement savings plan with an employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general PTO.
- Career growth and a commitment to promoting from within.
- Uniform expenses covered.
- Five-day work week with Sundays and one other weekday off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
