Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant Managers and Service Managers for a service, repair, and tire center in Dayton, Ohio. Assistant Managers support the Store Manager in operating a Midas retail location efficiently, safely, and effectively. They enforce policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed on time and to quality standards; meet customer expectations; and promote team-member safety. Service Managers assist customers with tire selections and recommend necessary under-car repairs. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work. They also communicate with customers, assess their needs, explain requested or necessary repairs and maintenance, drive sales initiatives, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and a commitment to providing quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in ensuring the location operates efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work and manage outside orders.
- Ensure quality and timely job completion, meet customer expectations, and support team-member safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Drive sales initiatives and work to ensure customer satisfaction and a high-quality in-store experience.
Benefits
- Competitive weekly pay with guaranteed base pay and weekly bonus potential.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general paid time off.
- Promotion-from-within career opportunities.
- Uniform expenses covered.
- Five-day work week with Sundays and one other weekday off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
